Outreach Coordinator 1 (3+ yrs exp.) TS/SCI w/ poly clearance
Annapolis Junction, MD · Computer/SoftwareCyberTrend’s leadership has 40 years of experience in the industry, and the company continues to serve as a technology leader on many defense projects and programs. Formed in 2010, CyberTrend has long-standing partnerships and clients, including partners like AWS and IBM, government agencies, the intelligence community, and defense contractors. We provide talented and exceptionally qualified IT, architectural, system, and software engineering personnel.
Requires TS/SCI with Poly Clearance
Description
The Level 1 Outreach Coordinator shall possess the following capabilities:
Understand query syntax, data flows, and traffic manipulation. Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities. Provide customer support, including coordinating and orchestrating customer relations, and program meetings. Design and implement strategy and communications campaigns to engage all levels of stakeholders. Create marketing and educational materials to support the strategy and communications efforts. Oversee community engagement to maximize engagement advocacy. Effective translate data findings into insights that can be easily understood by stakeholders.
Qualifications
Three (3) years experience in Computer Science, Computer Engineering, or a related discipline. One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation. One (1) year combined experience in using word processing/desktop publishing, spreadsheets, and graphic presentation programs. Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required. Associate's degree in technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate's degree.
Required:
Assists SW Developers, plans such and learns across the teams, and does admin tasks.
Benefits:
- Generous and competitive paid time off, scaled based on time in service, plus eleven paid annual holidays.
- CyberTrend pays 100% of the cost for the following benefits for its full-time employees: including medical (base plan), dental, vision, disability, life, EAP, and more.
- CyberTrend contributes 10% of your monthly gross salary to a SEP-IRA account. This retirement plan is non-contributory for the employee, has no vesting period, and is 100% owned and managed by the employee.
- Educational assistance up to $5,250 annually for work-related acitivies upon prior approval
- Training assistance up to $3,000 annually for work-related activities upon prior approval
CyberTrend provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.